Many institutions have been thrown into an e-learning experience, and need to step-up and quickly learn how to teach in an online enviroment...far too many think that throwing a student a free laptop and calling it a day will work- the content, and how it is presented, to engage the student, is more important. Having said that, I don't think anything can be more frustrating for a motivated student than to have a elearning device that's sketchy in function...