According to the module on Managing the E-Learning Environment, I learned that it is truly imperative to know your students so that they can be provided with additional, individualized support and attention, when needed, to assist in their overall success and completion of their online course. In order to get to know my students, I would have them do an introductory assignment and/or project as well as fill out a questionnaire that would include items that would allow them to share their needs and concerns such as their work schedules, family responsibilities, and quality of internet access. I would then monitor the student’s participation in class discussions and work submission and contact the student when the need arises.
With regard to the information shared about conflict and behavioral management, I would state my expectations at the beginning of the course as well as reference pertinent rules and policies of the educational institution and consistently enforce them in order to establish and maintain an academic environment that promotes student engagement, collaboration, and achievement.
