The organizational matter of online instruction seems to be mostly determined by the course management system, discussed in module 1. The CMS and the school’s email system would mostly bring the material together in some type of database or searchable format. Knowledge of the CMS and email system would help the instructor in this case.
Often advice given to students, as in giving time management advice, makes them go on the defensive. I have done this in the past and had the student say they do not procrastinate, even though they often turned in assignments late. Then the excuse that there was just too much work while at the same time stating they had other responsibilities (work). Counseling some students though online channels is a difficult task as they prefer to create excuses instead of listen to advice. I believe the best way to avoid these types of conflict is to have expectations and consequences layout clearly at the beginning along with a FAQ page so that students are able to look to past problems and see what the outcomes were.
