This Section talks about keeping track and managing each student records, managing emails from your students, setting some parameters around how you counsel your students in an e-learning environment, what types of e-learners there are and way to manage student conflicts.
It is important to keep a documented record of all emails, conflicts, posts/comments, problems students may be having online, etc. And it is best to make an individual folder for each student in a class folder and keep all of the information for each student in their folders.
E-learners may leave the course prematurely for a number of reasons. It's the instructors responsibility to manage attrition. Some e-learners find it difficult to develop informal relationships in an e-learning environment. Those students will alienate themselves from participating in discussions. There are also students who feel the work load is overwhelming, students who fall back or leave for personal reasons, or technical issues. It's the instructors job to manage all these things, offering help, support, and assistance.
