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  1. Start Communicating Early & Use Visual Tools.  Provide your biography along with a picture of yourself before classes get started; this will help the students put a face to a name and get to know you a bit. You may also opt to create a personal video or audio so students may actually “see” you. This is an excellent way to get the ball running, begin bonding with your students, and have everyone “excited” to start the process of learning.
  2. Offer Students Multiple Ways of Contacting Instructors Whether via messages (LMS messages function), email, text, or phone call,  make sure that you share your preferred method of communication with your students. I always use LMS messages as they provide permanent records of communications. You may provide students with your cell phone number if that is within university/college guidelines. If privacy is a concern, several applications are available through Google Voice that would create free secondary phone number(s).
  3. Available & Respond in a Timely Manner.  Online classes are attractive to all students and specifically to adult students who usually have full-time jobs with heavy work schedules, sometimes even in different time zones. Consider offering student office hours either virtually or at non-traditional times to better accommodate students with job or family obligations. Providing online students with immediate feedback and being highly visible will improve the online experience for learners.

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