<p>In this module, I learned about the importance of retention and creating a community.&nbsp; Students in an online environment need to feel a sense of community and that the instructor as well as the institution cares about them by establishing good communication.&nbsp; The student has a higher possibility of leaving an institution if they feel they aren't being heard or understood.&nbsp; We must encourage, motivate, and keep them focused by creating a work alliance.&nbsp; We still need to enforce policy and procedures by making them accountable for their learning as well as inform them why following these standards are important especially in the workforce.&nbsp; &nbsp;I have encountered these challenges in the F2F learning environment and I believe it is also important in the online environment.&nbsp; &nbsp;&nbsp;</p> <p>&nbsp;</p>