<p>We do a good job of communicating with students after they start class but have an opportunity to put out a welcome message to students before class starts.&nbsp; We had a challenge sending Welcome emails through the LMS because the student doesn't receive it if they have not accepted their course.&nbsp; We will be providing rosters to our instructors in order to have access to email students prior to the beginning of the course.&nbsp; The other thing that really stood out to me is the recommendation to provide instructions in different formats and be aware that students may perceive the meaning of the insturctions differently but that does not mean one is right and one is wrong.&nbsp; I would love some suggestion about how to make online discussion questions more engaging and fun for students and instructors to participate.&nbsp; I also have many instructors that ask for advice about how to keep students on task with their asynchronous work.&nbsp; We work in a blended environment and some student are great at showing up for class but lose focus when they leave and vice versa.&nbsp;&nbsp;</p>