Shana, It sounds to me like you are an insightful leader! Taking the opportunity to make the most of informal meetings and interactions is so important. Having an open door policy may sound cliché, but it is a sign of a transparent culture, which employees need to feel comfortable. My one suggestion would be that you take the time to memorialize the informal meetings somehow. So often, brilliant ideas flow when there is not the pressure of a formal meeting and these ideas can be quickly lost. Putting up a “brainstorming board” in your office or in a public space, such as a conference room or employee lounge, is a great way to capture impromptu ideas. I regularly take a picture of my board with my cell phone camera and email it to all those that were involved. The ideas can then be codified in formal minutes at a later time. I hope this works for you! Dr. Jamie Morley