Justin, Sometimes it is those "little" things that we do, whether good or bad, that impact and employee's decision to stay or to leave. I have said many times that it is important to treat employees with dignity and respect. Research has shown that this is more important than money in determining employee satisfaction. I once did a document entitled "Twelve Steps to Effective Faculty Administration." The first step was "Treat Faculty with dignity and respect." We felt so strongly about the importance of these steps that we had each President sign a document committing to implementing every step. I commend you for taking steps to ensure your employees' job satisfaction. Dr. Patricia Kapper