My institution stores students' records electronically. Enrollment agreements, certificates of completion, tuition payments - everything is scanned and stored in a CRM database, searchable by program or name of student. We even store relevant notes about when we spoke to the student, what course they are enrolling in next, etc. Our school administration has access to these files, and we find it streamlines sharing or updating information. Do we also need to keep paper files for our students?
