@pattyaronoff
Both of these documents are at the center of the integrity of the institution. It seems simple, but ensuring that students are provided a copy of both of these documents prior to enrollment is a must. We provide the prospective student with a copy of the catalog so that they can read through it and ask any questions they may have. Then and only then do we allow them to sign the enrollment agreement. Also, during the new student orientation, we go through aspects of the catalog again just to make certain that the most imkpactful parts of the policies are reiterated, such as the refund policy, drop policy, criminal and drug policies and graduation requirements.
Doing this gives us the peace of mind that if our students are ever interviewed, they will represent the facts fairly.