I am new in this department and anticipate following the recommendation given as a student/Agent to keep my Institution in compliance at all time. I would like to be able to rate my institution between a 9-10 given the experience. However, in the meantime I am careful how I make the transition into Agent on behalf of my institution as I commit to following carefully the instructions/Institution policies and procedures,and operations manual(s), including my supervisor/director's directives and the knowledge learn from this course.
