Key to the role of admissions representative is to get familiar thoroughly with all the programs an institution has to offer. Considering my own experience, I know how easy it is to overlook some programs when one focuses so much on balancing college studies with different personal responsibilities. There are so many resources a college can offer that it is crucial for the admissions representative to make a prospective student aware of all these programs. These services can vary from tutoring to counseling and it might just the right lifesaver for a student when striving for the aforementioned balance.