I am curious to know your thoughts on the importance of proper spelling and punctuation amongst Admissions professionals. Do you believe that proper or improper use can impact a prospective students' decision to enroll? Do you believe that it can affect current students as well? Of course the increase in texting has caused many to shorten words and not bother with punctuation, but as educated professionals, we should know the difference and when to apply these accordingly. We are employed with a higher educational facility so what does it say of us when we begin an e-mail to a prospective student with "hi enrollment x"? No capitilization to begin sentences. I have even seen professionals using slang spellings, such as "thanks". If I were seeking higher education, I would never enroll with an individual or the school that employed the individual if an initial e-mail from them was littered with no capitalization, slang terms and smiley faces. Do you believe we should be the change we wish to see in our students and graduates?