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Discussion:
DO NOT CALL

I think it is important to get in the habit of checking prospective student, or inquiry, phone numbers against the DO NOT CALL registry. It is easy to overlook this at times when we are calling through a database of inquiries, but it is important to respect the wishes of the prospective student.
By violating this policy, not only can there be formal consequences for the institution, but there can also be consequences for the institution's reputation.
However, I do have a question about this policy. If a student requests information from our institution, but their number is on the DNC registry, what are the guidelines for following up with this student?
Ryan

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