Yes Yadira, I do believe that this training is a great refresher and ensures that admissions reps/agents are keeping up with state policies and regulations. The implementation and use of the resource handbook is another tool that many of the Admissions reps here are constantly going back to, we stress that all representatives are well informed of the newer and updated regulations and statutes. It is important that we commit to this training at least annually that way everyone is on the same page.
Thank you
