Victor ,
Yes, we do have to be careful that we are giving the correct information to our prospective students. Usually, if you can refer them to the catalog, or to the appropriate department that handles the area they have questions about, that is your best bet.
Generally, we want to be sure that we are not providing students with any false statements or misleading them about the programs your school provides. Checking on information before you respond, or letting the most knowledgeable person respond is best.
Donna Guisado