@jean My generation (Gen X) typically uses an informal communciation style. While I do prefer the promptness of email over snail-mail, I still prefer to see a salutation, a signature line, usage of puctuation and capital letters, and properly formed sentences. I am turned off by "text"isms, such as "U" for "you," or "lol" in a business communication. I'm a little old-fashioned in believing that too much informatlity translates into a disregard for respectfulness. This is something I have had to overcome in receiving communication from people with varying communication styles. I am trying to incorporate (where appropriate) more contractions (i.e., "isn't") and the occasional smiley face :-) in order to avoid communicating a stiff, uncompromising attitude.
