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It's sometimes difficult to juggle all the activities we need to in a day and it's very common for people to try to multitask while listening. I remember a quote that went something like, 'Multitasking is the opportunity to screw up more than one thing at a time.' I like your plan to stop what you're doing to give undivided attention to the person who is communicating with you. Listening is a powerful tool!

Dr. Jean Norris

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