Thank you, Tania! Practicing with co-workers and students is great, but you can also practice with your family members, a waiter at a restaurant, or even a person sitting next to you on a train or bus. That's the great thing about the Communicaiton Hierarchy - it makes it easy to build rapport with anyone! Be careful if skipping ahead in the order of the Hierarchy, though. Skipping right from small talk to sharing of opinions, for example, could cause the other person to shut down and discontinue the conversation :)
Dr. Jean Norris
