@jean As I work only with out-of-state clients, I do not have face-to-face meetings. All of my meetings take place over the phone. However, this question is relevant to me because I do need to prepare my clients that while I encourage them to call me directly, I may be on the other line with another client. I assure them that if they leave me a voicemail, I will respond the moment I am free. When I am on the phone with a client, that person is my number-one priority. I try very hard not to mulit-task (such as respond to emails) during our conversation, and I make it clear to them that when they reach out to me they gain my full attention and have moved themselves to the top of my to-do list.
