In an increasingly competitive and highly regulated environment, admissions personnel must achieve the highest standard of performance to succeed. They must foster an environment of trust and maintain a customer-first attitude. This group is for admissions personnel who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing education landscape. Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance.
Principles of Communication:
1. Active listening
2. Appropriate responses
3. Understanding/reacting to body language
4 Ask open and close ended questions
5. Build trust by seeking a common grouund.
<p>Principles of Communication:</p> <p>1. Active listening</p> <p>2. Appropriate responses </p> <p>3. Understanding/reacting to body language</p> <p>4 Ask open and close ended questions</p> <p>5. Build trust by seeking a common grouund. </p>
Career Ed Lounge is embedded in over eighty professional development portals serving the career and technical education community. Performance Groups in the Lounge are integrated with related learning opportunities offered on these portals. With a few exceptions, Performance Groups are also publicly available to any member of the Lounge to maximize peer-to-peer learning and performance outcomes.
