Teri,
I wish that were so. My experience is that faculty generally don't want to hear from someone outside their own field. They can CHOOSE not to "hear" what is said by assuring each other that the outsider "doesn't understand what we do." It is often better to have someone from within the program (or, at least, from within their profession), walk them through the changes that have to be made, and why.
Dr. Jane Jarrow