Lisa,
Determining the most important characteristics of financial aid is a very personal decision. I completely agree that an open door policy to your students and parents is critical to the success of the financial aid process. It has been my experience when you focus on strong service skils the timely and accurate processing follows. It is important to remember that timely processing does not equate to rushing the student process.
Best wishes in your continued pursuit of financial aid online learning.
Sincerely,
Chyrl Ayers
