
Allison,
Your point is a good one - most FA Professionals do not make mistakes maliciously. The mistakes are ususally due to misinterpretation and an oversight. It is important that you continue your education process through reading, webinars, online educational tools and other education professionals. Audits are a valuable tool to provide confirmation of accurate processing and identify areas that require strengthening.
Best wishes in your continued process of growing in financial aid policies and procedures.
Sincerely,
Chyrl Ayers