Hello, I work in the Business Office and one of my daily functions is to monitor and collect funds from students that have "in-school" loans that need to be repaid. Right now we are meeting with the students when they first enroll to discuss the importance of making on-time payments along with phone calls and facebook updates. Another practice that we use is what we call the "blue-letter" system. This is where the Business Office will write up a note on a blue piece of paper and post it on a board in each class room. If a student has a blue letter they need to report to the Business Office. Even with all of these practices we still have a number of students who are unresponsive. Does anyone have some other suggestions that we might be able to use? The letter system seems to be the most effective form of getting the students into the offices to talk about their loans. Thanks