The GROW model is a good way to help the student become more confident in their descirion making skills. We want to encourage, motivate and guide the student to make confident informed decision on their own behalf versus pushing them into an idea. While providing feedback this can either help with your connection with the student or hinder. As a CSA, one must be very mindful of their own self and how they come across. Find out what matters to the student and go from there. Help them identify any obstacles and develop solutions or ways to overcome those obstacles in relation to what their goals are.