Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education. I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean. My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer. Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards. To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Website

https://www.nortonnorris.com and www.enrollmatch.com

Activity

Dr. Jean Norris

Discussion Comment

Self-management skills vs. Relationship Skills

Good point Brian, a balance is quite important. Sometimes we need to work on one area more than another based on our personal situation. In your current role, what do you need to do to find the balance?

Dr. Jean Norris

Discussion Comment

Are leadership skills critical?

This is very true Sharon. What has been your experience with successful leadership? How did that impact the students and staff?

Dr. Jean Norris

Discussion Comment

Is being a leader more important?

You're right Jag, they are both important. How do we determine whether we need to be a manager or a leader in a given situation?

Dr. Jean Norris

Discussion Comment

Improving Communications

Thank you for posting Felicia. I'm curious, how do you build trust with your co-workers and students?

Dr. Jean Norris

Discussion Comment

Your personality and leadership style

That is great awareness Sharon! What style do you think it would benefit you most to develop?

Dr. Jean Norris

Discussion Comment

Deciding to be a manager or leader

It's true that in today's work culture understanding the need for both is important and taking the time to analyze what the team or project needs is key. What can a leader/manager do when both vision and implementation are needed?

Dr. Jean Norris

Discussion Comment

Deciding to be a manager or leader

Thank you for your insights German. There are many opportunities in both the good and difficult times for both leaders and managers. Knowing when to utilize each is the key!

Dr. Jean Norris

Discussion Comment

Reading People

Nicole, thank you for your input. Practicing the skill can certainly help improve your ability to read people. Let us know how your skills develop over time.

Dr. Jean Norris

Discussion Comment

When You Are Listened To

It can be quite frustrating when we feel like we aren't being listened to, especially when it is other people with whom we work. Considering that effective communication relies on a give and take of information, how can you work with the high schools and your colleagues to improve the communication process?

Dr. Jean Norris

Discussion Comment

Mirroring or Modeling?

There is a skill to mirroring and staying professional. Using the scenario you mention, how can you mirror that student without giving up your professionalism? What else can you mirror besides the body language?

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