Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education. I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean. My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer. Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards. To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Website

https://www.nortonnorris.com and www.enrollmatch.com

Activity

Dr. Jean Norris

Discussion Comment

Your Communication Methods

That's great awareness James, especially with many students preferring email or text to communicate. It seems that your face-to-face communication is working well for you, so what can you translate from your verbal language to your written communication to help you improve your emails?

Dr. Jean Norris

Discussion Comment

Your Communication Methods

So true! What do you do to keep the lines of communication open with your students?

Dr. Jean Norris

Discussion Comment

Your Communication Methods

Sometimes it simply being aware of our body language that helps us to make changes to better communicate with others. While a new chair may help, what can you do until then to remind yourself to demonstrate positive body language?

Dr. Jean Norris

Discussion Comment

Is being a leader more important?

Well said Heather. Can you provide an example of when you personally witnessed this in action?

Dr. Jean Norris

Discussion Comment

Is being a leader more important?

Great point Sharon! It's true that the size of the organization can impact the balance between being a manager and a leader and requires some flexibility. To your point, having a common goal and respect for all members of the organization is extremely important. Based on your experience, what has helped the management lead successfully at your organization?

Dr. Jean Norris

Discussion Comment

Overcoming Your Listening Limits

Good point James. We often get comfortable in our role and making assumptions can be a huge barrier to listening. What do you think you can do to prevent yourself from making assumptions?

Dr. Jean Norris

Discussion Comment

The Four Elements for Success

Though all four elements are important I think you're right on about the attitude piece. Our attitude can not only impact our performance but that of the people around us. What do you do to check your attitude before your phone calls and meetings?

Dr. Jean Norris

Discussion Comment

Your Team Role

Great awareness Maureen. It sounds like you are establishing yourself as a subject matter expert and can potentially help your team in that manner. What else can you specifically do to help your team members?

Dr. Jean Norris

Discussion Comment

Collaboration at Your School

It looks like the culture of your organization encourages collaboration and team work, which is wonderful! How did you learn what it takes to motivate the other members of the team?

Dr. Jean Norris

Discussion Comment

Your Communication Preference

It looks like you have a blended communication preference. How do you think having a blended style can help you in your role?

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