Dr. Jean Norris

Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education.  I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean.  My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer.  Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards.  To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Activity

That's great! When you have strong people skills you can build on that to build muscle with the other elements. Which do you think you need to work on the most?
That sounds like a good plan Robert. Sometimes we need reminders or touch points to help us stay focused on our goals. What can you do to remind yourself to slow down and listen to your students at a deeper level?
We can make it a lot easier on ourselves if we simply ask for the students' preferred mode of communication. Why guess, right? However, until we have that initial interaction we have to consider the different generational styles and try a few different communication methods until we find the right one. Thank you Jocelyn for your contribution to the forum.

Much has been written on the topic however I'm curious what sources are available to help faculty adapt to new technologies?

It looks like you have a solid understanding of your strengths and the importance of keeping up with the ever-changing world. Recognizing the different learning styles and adapting your communication can help you connect with more people. Thank you for your post!
It's a tricky balance Cindi but one that is necessary. Without the listening component we may not get to the point of enrolling students, at least the right students. Taking the time to listen creates a win-win situation for you and the student. What can you do to help stay focused on the student's needs rather than yours?
I can certainly understand that feeling. What can you do to prevent or change those types of communication situations in the future?
So it looks like you have a road map that helps both you and the group with which your communicating. How has this helped you engage the group in the presentation or conversation?
Kathleen, that's a great point. It's hard for people to trust you when you aren't following the orders you give. What steps do you take to ensure you are "practicing what you preach?" Dr. Jean Norris
Leon, that's great to hear. What does your manager do to create that environment? Dr. Jean Norris

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