Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education. I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean. My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer. Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards. To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Website

https://www.nortonnorris.com and www.enrollmatch.com

Activity

Dr. Jean Norris

Discussion Comment

The Four Elements for Success

I'm assuming that's the order of importance from your perspective? What do you feel contributes to people skills being #1 for you?

Dr. Jean Norris

Discussion Comment

The impact of the situation

Well said. Everyone has their strengths and weaknesses and good managers and leaders understand that. Thank you for posting!

Dr. Jean Norris

Discussion Comment

Is being a leader more important?

Thanks for posting Bruce. Other than leading by example, what are other ways that a person can demonstrate positive leadership?

Dr. Jean Norris

Discussion Comment

The Admissions Professional's Code of Conduct

You bring up a common challenge and one that many admission professionals struggle with every day. The ability to clear our filter and to approach every interview fresh and without bias is a practice. What can you do to prepare yourself before each interview to set aside preconceived notions?

Dr. Jean Norris

Discussion Comment

Breaking Bad Habits

Being flexible and working with your prospective students to schedule an appointment that is convenient for them is one of the many elements for moving forward with them. However, as I posted above, sometimes students will set an appointment only to get off the phone with us. A question to consider is, are we meeting our students where they are in the process or are we asking them to meet us where we are in the process? How do you personally know when it's the right time to invite a prospective student to the campus for an interview?

Dr. Jean Norris

Discussion Comment

Your Phone Personality

Great point Doug! I'm curious, how do you generate interest and excitement with your prospective students? Would you share some of your success stories?

Dr. Jean Norris

Discussion Comment

Inbound Calls at Your Office

Thank you for sharing the process you use at your school. Your approach seems to be helping reduce the number of interruptions you might encounter during an interview. I think you are also realizing that today's student is changing and that we need to have flexibility with the changing population. Great awareness!

Dr. Jean Norris

Discussion Comment

Exploring All the Options for your Prospective Student

Well said Miriam. What steps do you personally take to discover the goals of your students and to determine fit?

Dr. Jean Norris

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Tools to Address Challenges

Miriam, These are some great resources to help your prospective students. Any other ideas? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Making a Positive Impact

Geoffrey, Sounds like a great place to work! Dr. Jean Norris

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