Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education. I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean. My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer. Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards. To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Website

https://www.nortonnorris.com and www.enrollmatch.com

Activity

Dr. Jean Norris

Discussion Comment

Communicating with Groups

Devin, you have some great points here and it sounds like you have really thought about the best way to communicate with groups. Great job. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Your Communication Methods

Heather, you make a great point here. Sounding more conversational takes practice and it sounds like you are willing to put in the effort to do this. I can't wait to hear about your success. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Your Communication Methods

Alex, it sounds like you have a great plan here to move forward. Yes, practice and improving listening will help improve the relationship and build rapport. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Your Communication Methods

Joseph, You bring up a great point, face-to-face communication requires a conscious awareness and practice. How will you know if you're using the "right" body language and voice tone? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Improving Communications

Ashley, Thanks for sharing your suggestions for improving both communication and the relationship with other departments. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Your Communication Methods

Lynn, great plan. What specifically are you going to do to improve each type? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Your Communication Methods

Ben, great information here. It looks like you have a plan to remove those distractions so you can focus on really listening to the students. Let us know how that works for you. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Your Communication Methods

Jeff, thanks for sharing this. Written communication can be tricky that way. While it allows you to make sure you have made your point and the time to rephrase or re-write topics, it is also important to balance the time spent making those revisions. Let us know if you have found a good way to create that balance. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Improving Communications

Ashley, thanks for sharing your personal experience here. Yes, knowing your boundaries will provide you with a flexible framework of how to communicate with each party in order to be effective while also staying compliant. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Improving Communications

Lynn, that's a great point and I like your process here. It's always good to have someone else review a communication to make sure their aren't any unintended misinterpretations. Dr. Jean Norris

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