Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education. I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean. My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer. Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards. To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Website

https://www.nortonnorris.com and www.enrollmatch.com

Activity

Dr. Jean Norris

Discussion Comment

Your Communication Methods

Tiffany, sure. So tell me more about what your plan is to create value on the phone. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Improving Communications

Tiffany, this is a critical piece. It sounds like you like to communicate with all departments and this helps the student feel like they are involved in a seamless process and in turn, they are more likely to feel cared about. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Is being a leader more important?

Thanks for sharing your experience here Juan. It sounds like you have situations where you use more leadership techniques versus management techniques. Please keep us posted on your progress. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Your personality and leadership style

Great insight here James. It sounds like you have a good handle on your personality. So now that you have this awareness, is there anything that you plan to do differently? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Following Up

Renee, thanks for sharing. It sounds like when you call people back you also find an event that would interest the student to make sure they know about it. That's a great way to keep them engaged. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Tools to Address Challenges

Renee, these are great resources. Thanks for sharing them with the group. It sounds like your students feel comfortable finding the right places to go if they have any questions. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Are leadership skills critical?

James, you make a great point here. So what other leadership skills do you think are critical to the success of an organization? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Work environment and motivation to lead

Richard, I love this. Thanks for sharing it. These will certainly create a positive and open work environment which in turn leads to happy employees, which ultimately leads to happy students. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Is being a leader more important?

Juan, thanks for sharing this. Tell me when you've experience a time where being a leader was more important. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Addressing Difficult Challenges

Sandra, sure. And what alternatives would you suggest? Dr. Jean Norris

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