Dr. Jean Norris

Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education.  I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean.  My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer.  Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards.  To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Activity

Corynne, thanks for sharing this. It happens to all of us. So now that you have this awareness, what steps will you take to focus on the full conversation? Dr. Jean Norris
Kelly, this is great awareness. So now that you have this insight, what will you do to be more focused on what others are saying? Dr. Jean Norris
Corynne, thanks for sharing this. I wonder, if you don't mirror their body language, is there something else that you could mirror in order to build a connection with them? Dr. Jean Norris
Mark, interesting point. So it sounds like you use body language to not only connect with your student but to also show you are listening. Thanks for sharing this. Dr. Jean Norris
Corynne, that is great awareness and it sounds like you have a great plan to practice your body language. Great job. Dr. Jean Norris

If you're like a lot of schools/colleges out there, admissions performance metrics have taken a back seat to a hyper focus on compliance.  Just curious how your organization is improving typical admissions metrics and enrollment results while staying compliant?  Is it possible?

 

If you're like a lot of schools/colleges out there, admissions performance metrics have taken a back seat to a hyper focus on compliance.  Just curious how your organization is improving typical admissions metrics and enrollment results while staying compliant?  Is it possible?

Mark, thanks for sharing this. It sounds like you do your best to make sure you are understanding what others are trying to say while looking at your communication from the recipients' perspective. This will help ensure that the correct message has been received. Dr. Jean Norris
Paula, interesting point. Body language can give us some insight to what is really going on with our students so it's important that we not only listen to what is being said, but "listen" with our eyes as well. You give a great example here. Good job. Dr. Jean Norris
Tiffany, absolutely. Allowing the student to talk about themselves can open up topics of discussion and help your branch off into other topics about the program or different things going on at the school. Dr. Jean Norris

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