Dr. Jean Norris

Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education.  I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean.  My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer.  Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards.  To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Activity

Kolt, Great question. Below the line does not necessarily mean that the answer will be positive. The idea with "staying above the line" is that your question does not put the person on the defensive or make them feel judged. Given that, how can you rephrase your question to eliminate any judgment? Dr. Jean Norris
Kolt, Great questions to start a conversation. How do you know these are effective? What are some questions you can ask to gain more in depth information about your student? Dr. Jean Norris
Berenice, Interesting! How does this match up to what you learned about your generational style? Dr. Jean Norris
DAHLIA, Excellent! Great perspective! Thank you for all your posts in the forum! Dr. Jean Norris
DAHLIA, Thank you for posting! When asking questions, it's important to consider what you are going to do with the answer to that question. Further, making sure it's stated in a positive way! Given that, do you see any questions you ask that could be framed more positively? Dr. Jean Norris
Angela, It's sounds like a really collaborative work environment. However, if no one is responsible, who makes sure the new ideas are implemented? Dr. Jean Norris
Angela, Excellent awareness! It's great to be able to adapt. Dr. Jean Norris
Mandy, Interesting! What if the student doesn't need to see the campus? What if they simply just want the cost? Do you give it to them? What does that discussion look like? Dr. Jean Norris
Discussion Comment
Theodore, Interesting! Have you seen a difference with responses from the various time frames of follow-up? Dr. Jean Norris
Theodore, Great approach to offering information on the programs you do not offer. What has been the benefit of this practice for you? Dr. Jean Norris

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