Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education. I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean. My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer. Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards. To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Website

https://www.nortonnorris.com and www.enrollmatch.com

Activity

Dr. Jean Norris

Discussion Comment

The Four Elements for Success

Michelle, this is a great point. I agree - attitude is a big player in success. I'm curious, what ideas do you have to keep your attitude positive when meeting with students? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Sharing Expertise with your Prospective Student

Laura, it sounds like you have a plan moving forward to make your conversations with students effective. Great job. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Tools to Address Challenges

Roberta, thanks for sharing this. Yes, the tour is a powerful tool especially for those that are visual learners. They like to see where they will be learning. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Sharing Benefits from the Student's Perspective

It looks like you are tailoring your conversations to each individual student Roberta. This will help you build rapport and a meaningful relationship with the students because each conversation will be focused on the student. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Questions to Explore the Environment

Roberta, thanks for sharing these questions. It sounds like you ask open-ended questions to get the students talking. This gives you insight into what they find important and can facilitate conversations around those topics. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Overcoming Your Listening Limits

Gary, thanks for your insight here. By re-capping, you are also checking for your understanding to make sure you heard what the student was trying to communicate. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Overcoming Your Listening Limits

Roberta, this is great awareness. Plus, it sounds like you have come up with a great plan to move forward. Keep us updated on your progress. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

The Four Elements for Success

Gary, great point. Sharing that passion and excitement with students can certainly help build rapport with them. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

The Four Elements for Success

Thanks for sharing this Roberta. You are right - attitude is crucial in the success of building rapport with others and ultimately serving your students. I wonder, you mentioned three of the four skills here, what are your thoughts on sales skills? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Addressing Team Challenges

You have some nice insight here, Jessica. It sounds like you are using your self-awareness to make things better with your team. I'm curious, what steps do you plan to take with your team to ensure they also move forward? Dr. Jean Norris

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