Dr. Jean Norris

Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education.  I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean.  My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer.  Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards.  To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Activity

Breanna , That is a great use of the communication hierarchy. All mutual interests are better served when they are authentic, great job! Dr. Jean Norris
SUHEILY, THank you for sharing! I love the positive attitude! Attitude and energy go such a long way. Dr. Jean Norris
Breanna , That is great, very polite! What kind of impact do you think it would have on the student in your office if you did not answer the call? Dr. Jean Norris
SUHEILY, Great use of Comm Hierarchy! Thanks for sharing! What kind of impression do you think this makes on the student in your office? Dr. Jean Norris
Breanna , Thank you for sharing. What are some other ways you can connect with a student when they call? What would help put them more at ease so they share more information with you? Dr. Jean Norris
Discussion Comment
SUHEILY, Great insight. In what ways specifically will you work on improving your roles and department? Dr. Jean Norris
ROSAIDA, Great awareness! What are some specific actions you can take to improve your listening skills? Dr. Jean Norris
ROSAIDA, That is very true! Cultural differences play a large role in communication. What are some other ways to communicate in groups? Dr. Jean Norris
ROSAIDA, Great awareness, and very good point. What are some ways you can improve your communication? Dr. Jean Norris
Rita, It's great that you have had the experience of working with someone that demonstrates both management and leadership qualities. Have you noticed any patterns in how they choose whether to be a leader or manager? In other words, are there specific instances when they use skills in one area or the other? Dr. Jean Norris

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