Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education. I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean. My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer. Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards. To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Website

https://www.nortonnorris.com and www.enrollmatch.com

Activity

Dr. Jean Norris

Discussion Comment

The Four Elements for Success

Eduardo A. , ;) Perception can be a dangerous thing! Continued success to you Eduardo! Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Your Team Role

Cinthia, This is such a great opportunity, isn't it? The ability to align what people prefer and put it into practice each and every day. Thanks for sharing. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Collaboration at Your School

Cinthia, Can you help me understand specifically how your team collaborates with students? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Your Communication Preference

Cinthia, Interesting that many people fall into this same situaiton. How do you manage great communication when people have difference preferences? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Your Communication Preference

Cinthia, Interesting that many people fall into this same situation. How do you manage great communication when people have difference preferences? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

What's Your Generational Style

Cinthia, How does this awareness help you? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

How Do You Learn Best?

Michel, Wow! These are all great insights into your personal preferences. Given you are very clear on this...how do you effectively deal with others who are different? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

The Four Elements for Success

Eduardo A. , Very well articulated! You are correct that these 4 key competencies are essential and as admission professionals we must be at 100% within each of these. What we are suggesting, however, is most of the "weight" in terms of skills has been placed on selling skills and product knowledge in the past. The assumption was people were born with people skills and attitude and we have found these areas to not only be more important to prospective students, but also areas that we can develop skills further. Make sense? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Increase Your Voicemail Success

Brian, Humor is one of those things that works when used tactfully. I've seen some folks get in trouble when using inappropriate humor. I really think it comes down to being "real" and the prospective student knowing that you are a real person too. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Your Most Challenging Obstacles

Brian, Comparing a career college to a community college is a common situation. One thing I'd suggest is learning all you can about the structure of the community college so you can fairly compare the pros/cons to what you offer. I often say that if it were just about the money...everyone would attend a community college - and yet they don't. There are many reasons why the community college isn't the right fit for certain students and they are willing to pay more money for a solution that meets their needs. Dr. Jean Norris

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