Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education. I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean. My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer. Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards. To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Website

https://www.nortonnorris.com and www.enrollmatch.com

Activity

Dr. Jean Norris

Discussion Comment

Lessons learned from the Principal Story

Great observations Richard. How will this video specifically impact your actions? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Work environment and motivation to lead

Congratulations Agustin and good luck with your goal, I admire your focus and your desire to help your students! Thank you for your contribution to this forum. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Your Communication Methods

It makes a lot of sense that you struggle to focus your listening when you multitask because the reality is that we can't truly listen if we are multitasking. The challenge is to be able to focus on one thing at a time and still keep all the plates spinning. You also mention the struggle to transition after a disappointing call. I would like to open that one up to the forum because I'm sure there are many great suggestions out there. I know people who have visual touch points in their offices to remind them to smile and be… >>>

Dr. Jean Norris

Discussion Comment

Work environment and motivation to lead

That's great Agustin. Are there times when your work environment impacts your motivation? If so, how do you refocus your energy? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Your Team Role

That looks like an approach that could help. Give it a try and let us know how it works out for you. If others have suggestions for Natasa please feel free to share. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Effective Teams

The follow up email is a great practice Natasa. I know I certainly appreciate when I receive a summary email after a meeting to make sure we are all on the same page. Thank you for sharing! Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Is being a leader more important?

That's true Pamela, a person can absolutely have both qualities. Would you say you lean more toward being a leader or a manager? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Is being a leader more important?

You bet! How do you know when to be the leader and when to be a manager? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Discussing Tuition Challenges

This looks like a great conversation for a financial aid representative to have with a prospective students. I caution admissions professionals from having financial aid discussions beyond that it is available to those who qualify. Luc, how can you discuss tuition and build value for prospective students without diving too far into the FA conversation? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Discussing Tuition Challenges

What kind of program are you thinking of Luc? Dr. Jean Norris

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