Kathie Dherit

Brittni, Also ensuring that the prospective students understand the career and what the requirements are is crucial. Kathie Dherit

Tammy, I think you are right. In an effort to HELP a student, we tend to do more than we should. Sometimes that is good, and sometimes it can get us into trouble... Kathie Dherit

Carol, Word of mouth is a great way to tell people about YTI. There is no better way then the excitment of someone telling someone else about the positive impact they received at the school! Kathie Dherit

Diana, Yes, losing your job would be a consequence that I'm sure no one really wants to face. But if you misrepresent the school in any way, that is what will happen. Kathie Dherit

Chris, You're right. We shouldn't have to entice a prospective student with "free items". Our school and programs should sell themselves if we are being truthful and honest and letting them know everything up front. Kathie Dherit

Cortney, Right, having a FERPA on file for the student protects them from unauthorized information being released to the wrong people. Kathie Dherit

Amber, One of the worse things is to guess! Right, if you don't know the answer, it is okay to tell them that, but also let them know you will find the answer and get back to them. Kathie Dherit

Amber, Guilty conscience is a good consequence. Knowing that you didn't give all of the information, or correct information to someone who ultimately made a decision to either attend or not attend because of what you said, is definitely misleading. You are right, they look to us for guidance because it's what we do and what our jobs are to assist them with the decision that will affect their life! Kathie Dherit

Sara, We want to give all of the information up front, so there are no surprises along the way, and you are right it will also help with attrition. Kathie Dherit

Tammy, Staff referrals are great. There is nothing better when an employee loves what they do and wants to share that with people. The passion our employees show is passed on when talking about what they do! Kathie Dherit