Loren Kroh

Discussion Comment

Sounds like a very proactive approach. Has it improved student satisfaction and persistence? Have the faculty embraced this system?

Loren Kroh

Discussion Comment

School Commitment

Mignonne, when a student verbalizes a problem, who is responsible for taking the next step toward a solution with them?

Loren Kroh

Discussion Comment

School Commitment

Tiffany, have you seen a change in behavior because of the calling program? How many absences may a student have before they are terminated from the course?

Loren Kroh

Discussion Comment

School Commitment

Jerry, is this contract developed for each course or does it cover the overall competencies? How many instructors would be involved? Does the contract for a specific term change very often [is the contract for the second term the same for the Fall, Winter, Spring, etc]?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

How do you address the issue of unmet expectations with the students, Charles? How do you address the issue with staff and faculty?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Jerry, how often do the survey entries lead you to a conversation with students? If you have identified a core group of thoughtful students, have you considered creating an advisory panel of students that would meet regularly to give you feedback?

Loren Kroh

Discussion Comment

Intervention Strategies

Does the student return the answers to the questions? What is the purpose of the questions?

Loren Kroh

Discussion Comment

Intervention Strategies

Is the action plan an effective tool to get students back on track? Do they take ownership of the plan and problem?

Loren Kroh

Discussion Comment

School Commitment

Cindy, how often is this outside service used? How does a student connect with them? Is there a fee to the student or does the school cover the cost?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Richard, why do you think that it's important to see the scoring for each item?