Susan Backofen

Discussion Comment

David-- Great idea! We (academia) have our own language and we are so used to using it we forget that not everyone understands what we are talking about. That might be a great icebreaker idea for orientations! Susan

Susan Backofen

Discussion Comment

Addressing Student Fears

Kim-- Excellent! I take it your mentors are students. This is an excellent way to acclimate your new students and also keep the returning students engaged and enthused. As you point out, some 'screening' for this role is important. Do you have a training program and/or other types of support and recognition for the mentors? Susan

Susan Backofen

Discussion Comment

Addressing Student Fears

Karen-- It sounds like you definitely put students first! Keep that same level of service and personalization and it will be a differentiator for the institution and your students. Susan

Susan Backofen

Discussion Comment

Addressing Student Fears

Cecelia-- That is probably the biggest challenge as an institution grows--to keep that personal touch with students. It is absolutely critical that this be a top consideration. It's easy to focus resources (personnel and money) on other things when schools grow quickly. Keeping a high level of interaction with students will make a huge, positive difference. Susan

Susan Backofen

Discussion Comment

Enhancing First Week Activities

Shelly-- 'Glue' is an excellent analogy! As you point out, providing opportunities for students to interact and build relationships with faculty and staff help them 'bond' to the institution and significantly increase their likelihood of completion. Susan

Susan Backofen

Discussion Comment

Enhancing First Week Activities

Salena-- This sounds like an excellent program and that you have certainly covered many bases! Could you tell me a little more about the content of your orientations? I am also interested in your program for online learners--do you do that online? Susan

Susan Backofen

Discussion Comment

Addressing Student Fears

Salena-- Thanks for sending the link to the studentlifetools...very interesting site. Does it get a lot of traffic? Is this something you outsource or ? Susan

Susan Backofen

Discussion Comment

Enhancing First Week Activities

Michael-- Excellent idea...or at the very least maybe 'improvements/enhancements' to the recipe prepared. Gives them the opportunity to start thinking about putting their own touch on things. Susan

Susan Backofen

Discussion Comment

Enhancing First Week Activities

Terry-- Excellent...this gets them up and moving as well as providing information. I especially like the employment opportunities. Have you considered putting other resources on there (e.g. public transportation, social services, etc.)? Susan

Susan Backofen

Discussion Comment

Sharing Student Information

Michael-- That will make a huge difference for the students and they will also feel like the entire institution is there for them. Many students are frustrated having to explain the same thing/situation to multiple students. Additionally, the admissions personnel will be able to articulate barriers so you can be mindful and identify those problems proactively. Susan