Traci Lee

Traci Lee

About me

I currently serve as the Vice President of Business Solutions for Bridgepoint Education. In my present role, I provide guidance to the company's ground based and online colleges to optimize their operations while staying within regulatory guidelines.

I have over 22 years of experience in the education industry. My experience encompasses virtually all aspects of the education business, including admissions, financial aid, academics, career services, and management of multi-campus operations. I’ve held senior level management positions at Career Education Corporation, MedVance Institute and the University of Phoenix (Apollo Group) as well as providing consulting services to a multitude of colleges and universities during my tenure with Campus Management Corporation.

My focus has been on campus start ups, regulatory compliance, process improvement, and operational oversight of multiple campus colleges, including international campuses. I recognize the challenges of working in a highly regulated environment that has grown more complex as companies have expanded operations, either organically or through acquisition, to include multiple regulatory bodies and governing oversight entities.

I hold a B.S. degree in Business from Arizona State University and an M.A. degree in Organizational Management from the University of Phoenix. I have completed the Apollo Group's Executive Development Program and the Career College Association's (now APSCU) Leadership Institute.

Activity

Discussion Comment
stacy, I agree - and I also think that even current, long-time employees can use training and reminders on what is acceptable to say as it is easy to fall into terminology that could be misleading. For example, it is easy for an employee, in their positive attitude toward the institution, to inadvertently use words like "best" or "biggest" or other words that cannot always be validated and are subject to allegations of misrepresentation. Traci Lee
Kelly , Great point - and then have that individual provide you with his/her contact info for follow up within compliance guidelines. Traci Lee
Discussion Comment
Racheal, I completely agree that using the catalog as the primary source of information ensures consistency and alignment with expectations. Traci Lee
Discussion Comment
Lisa, It seems that many out there reference attendance and conduct policies frequently. I find that in addition to having policies on such, these are good topics to emphasize with students since both are also relevant to the workplace environment. Traci Lee
Discussion Comment
Charles, Great points! Accountability is key and I like your comment about analyzing previous plans if they were unsuccessful in preventing subsequent findings to avoid making the same mistake twice. Traci Lee
Charles, I'm glad to see schools ensuring data security as well as other, physical security measures on campus. Traci Lee
Discussion Comment
Charles, Well stated...it's too bad that well-run, compliant schools are also exposed to the additional regulatory pressures. Traci Lee
Discussion Comment
Jaclyn, This is great advice for everyone - in handling work AND personal situations! Traci Lee
Discussion Comment
Sheila, Great comments! I agree on the importance of promptness. It's a good way to demonstrate a commitment to good service. Traci Lee
Discussion Comment
Pamela , I think your suggestion of maintaining a compliance binder with critical docs (physical or electronic) is a great way to ensure you don't have to "scramble" to prepare for an audit. Thanks for sharing. Traci Lee

End of Content

End of Content