Traci Lee

Traci Lee

About me

I currently serve as the Vice President of Business Solutions for Bridgepoint Education. In my present role, I provide guidance to the company's ground based and online colleges to optimize their operations while staying within regulatory guidelines.

I have over 22 years of experience in the education industry. My experience encompasses virtually all aspects of the education business, including admissions, financial aid, academics, career services, and management of multi-campus operations. I’ve held senior level management positions at Career Education Corporation, MedVance Institute and the University of Phoenix (Apollo Group) as well as providing consulting services to a multitude of colleges and universities during my tenure with Campus Management Corporation.

My focus has been on campus start ups, regulatory compliance, process improvement, and operational oversight of multiple campus colleges, including international campuses. I recognize the challenges of working in a highly regulated environment that has grown more complex as companies have expanded operations, either organically or through acquisition, to include multiple regulatory bodies and governing oversight entities.

I hold a B.S. degree in Business from Arizona State University and an M.A. degree in Organizational Management from the University of Phoenix. I have completed the Apollo Group's Executive Development Program and the Career College Association's (now APSCU) Leadership Institute.

Activity

Discussion Comment
Pamela , I hear what you are saying - I think certain job markets are more at risk than others and I would like to see a way that the regulations could protect against bad practices while still supporting schools that fulfill training needs across all industries. Traci Lee
Discussion Comment
Great points, Keith! I would much prefer a students to come forward with a complaint so it may be addressed properly than to have them either be silent and disappear (quit attending) or gripe to other students who aren't in a role to help handle the matter. Traci Lee
Discussion Comment
David, Well said! If everyone follows these practices, everyone wins! Traci Lee
Discussion Comment
David, I agree that in-person has its advantages. Any thoughts out there on effective methods to engage those who are unavailable (i.e. school initiated the withdrawal for non-attendance or distance education students)? Traci Lee
Discussion Comment
Nicholas, Excellent advice. I think it's also important when you refer a student to another resource, to follow up and ensure they obtained answers to their questions. Traci Lee
Discussion Comment
Terrance, You bring up a great point about cheating - not only is it inappropriate from an academic perspective but, it puts lives at risk if a therapist obtained a credential without truly knowing the information. Traci Lee
Discussion Comment
Debra, It's great to be able to do these in person, when possible. I think the bigger challenge is connecting with students who don't identify their intent to withdraw but simply quit attending. These are the ones that it is difficult to know what prompted their departure from their education. Traci Lee
Discussion Comment
Debra, It's great that you have someone committed to responding to survey comments! Traci Lee
Discussion Comment
Richard, Honesty does go a long way and the follow up on open questions demonstrates a level of service and commitment to students that is commendable! Traci Lee
Discussion Comment
Sandra, You make some great points. I like the idea of a "grade card" approach to gathering feedback. I think providing such means for people to share their thoughts constructively is smart - as long as the information is acted upon. Even if it means communicating why a suggestion was NOT implemented, it's still important to let people know their input was heard and considered. Traci Lee

End of Content

End of Content