Traci Lee

Traci Lee

About me

I currently serve as the Vice President of Business Solutions for Bridgepoint Education. In my present role, I provide guidance to the company's ground based and online colleges to optimize their operations while staying within regulatory guidelines.

I have over 22 years of experience in the education industry. My experience encompasses virtually all aspects of the education business, including admissions, financial aid, academics, career services, and management of multi-campus operations. I’ve held senior level management positions at Career Education Corporation, MedVance Institute and the University of Phoenix (Apollo Group) as well as providing consulting services to a multitude of colleges and universities during my tenure with Campus Management Corporation.

My focus has been on campus start ups, regulatory compliance, process improvement, and operational oversight of multiple campus colleges, including international campuses. I recognize the challenges of working in a highly regulated environment that has grown more complex as companies have expanded operations, either organically or through acquisition, to include multiple regulatory bodies and governing oversight entities.

I hold a B.S. degree in Business from Arizona State University and an M.A. degree in Organizational Management from the University of Phoenix. I have completed the Apollo Group's Executive Development Program and the Career College Association's (now APSCU) Leadership Institute.

Activity

Discussion Comment
Well stated, Frederick!
Competitive motivators are a good tool, provided they do not involve compensation, as you noted.
Cynthia - your approach in making students proud of their school is great to see. I like this positive reinforcement - it probably helps with retention in addition to identifying referrals.
That sounds like a great example of a "best practice" for handling such questions.
It's great to see the sharing/training of information across multiple departments.
I like your comments, Kimberly - you make some good points.
Discussion Comment
John - I agree you have insight but remember that things change over time and the longer you are gone, the more outdated your information becomes. Be careful not to create risk of exposure by stating something that although was true when you worked at another institution may no longer be accurate.
Gaylne - I am glad you point out the need to check the DNC list when you receive a referral.
Marie - Great suggestions! I particularly like the idea to invite former grads to all school functions.
Discussion Comment
Good point, James. The industry as a whole is impacted by any negative comments.

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