Traci Lee

Traci Lee

About me

I currently serve as the Vice President of Business Solutions for Bridgepoint Education. In my present role, I provide guidance to the company's ground based and online colleges to optimize their operations while staying within regulatory guidelines.

I have over 22 years of experience in the education industry. My experience encompasses virtually all aspects of the education business, including admissions, financial aid, academics, career services, and management of multi-campus operations. I’ve held senior level management positions at Career Education Corporation, MedVance Institute and the University of Phoenix (Apollo Group) as well as providing consulting services to a multitude of colleges and universities during my tenure with Campus Management Corporation.

My focus has been on campus start ups, regulatory compliance, process improvement, and operational oversight of multiple campus colleges, including international campuses. I recognize the challenges of working in a highly regulated environment that has grown more complex as companies have expanded operations, either organically or through acquisition, to include multiple regulatory bodies and governing oversight entities.

I hold a B.S. degree in Business from Arizona State University and an M.A. degree in Organizational Management from the University of Phoenix. I have completed the Apollo Group's Executive Development Program and the Career College Association's (now APSCU) Leadership Institute.

Activity

Discussion Comment
Dee - I completely agree! Especially for those with minimal job experience, attendance is an indicator of dependability and reliability which are key considerations to many employers.
Discussion Comment
Well said, Jessica!
Lisa - good examples of separated duties.
Marie - you bring up a good point about being good to have employees know about all functionals but having clear roles and responsibilities for each position.
Asking for referrals is acceptable. As noted in some discussion threads, you must check to ensure the referral is not on the DNC list before calling them since they did not directly request information. Also, you cannot provide a gift or compensation to the individual referring someone.
Alex - excellent point you raise. If those referrals are on the DNC list, you cannot call them without their approval. Some schools have processes (including use of third party systems/procedures) to have referrals "opt in" or otherwise indicate their interest in being contacted to qualify for the guideline enabling such contact despite being on the DNC directory listing.
April - good example and this is actually one that is specifically defined by the federal department of education that must be handled by separate areas/individuals.
Discussion Comment
Games are a great tool during training to help engage students. I agree that student's do not always see the intended benefit of certain policies and I think it's important for school's to reiterate the rational/benefit that the policy is designed to address.
Telisa - I agree that such praise and appreciation can go a long way to motivate employees!
Roberto - good example of a process in place at your school to have cross checks between departments. Thanks for sharing.

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