Traci Lee

Traci Lee

About me

I currently serve as the Vice President of Business Solutions for Bridgepoint Education. In my present role, I provide guidance to the company's ground based and online colleges to optimize their operations while staying within regulatory guidelines.

I have over 22 years of experience in the education industry. My experience encompasses virtually all aspects of the education business, including admissions, financial aid, academics, career services, and management of multi-campus operations. I’ve held senior level management positions at Career Education Corporation, MedVance Institute and the University of Phoenix (Apollo Group) as well as providing consulting services to a multitude of colleges and universities during my tenure with Campus Management Corporation.

My focus has been on campus start ups, regulatory compliance, process improvement, and operational oversight of multiple campus colleges, including international campuses. I recognize the challenges of working in a highly regulated environment that has grown more complex as companies have expanded operations, either organically or through acquisition, to include multiple regulatory bodies and governing oversight entities.

I hold a B.S. degree in Business from Arizona State University and an M.A. degree in Organizational Management from the University of Phoenix. I have completed the Apollo Group's Executive Development Program and the Career College Association's (now APSCU) Leadership Institute.

Activity

Discussion Comment
Good point, Dimitria. It is challenging enough to stay on top of one's own institution, let alone trying to know details about competitors.
Janis - Glad to hear that your technology solution provides mechanisms to support compliance of DNC regulations.
Dorothy - Thanks for sharing your practice to note this information even on the business-to-business contacts for your school.
Desire - thanks for including the information on the frequency of your DNC updates. This exeeds the requirement for such updates and demonstrates solid compliance with this regulation.
It's great to see such a complete approach to ensuring students receive and actually hear the content of the disclosures. Thanks for sharing this information, Amanda.
Michele - that sounds like a very thorough approach to ensuring information is shared.
Kevin - I agree that sometimes students do not recall all of the information that is shared with them during the admissions process. The requirement for students to sign to acknowledge receipt of such disclosures helps to provide evidence that the information was provided.
Discussion Comment
Mark - great and thorough response. I agree that encouraging students to research options first should drive a more committed student wherever they end up enrolling. That is a great example of the "win-win" that occurs when schools demonstrate integrity and compliance in their approach.
Thanks for noting your comment on cell phones. I sometimes receive calls from automated dialers on my cell phone and I realized that I tend to use it as a "primary" contact point without identifying it as a cell phone. I will do that in the future to reduce unwanted auto dialed calls.
Excellent point, Scott. Recognizing that regulations are not limited to a certain department and providing training on a broader basis fosters the concept of a compliant culture.

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