Traci Lee

Traci Lee

About me

I currently serve as the Vice President of Business Solutions for Bridgepoint Education. In my present role, I provide guidance to the company's ground based and online colleges to optimize their operations while staying within regulatory guidelines.

I have over 22 years of experience in the education industry. My experience encompasses virtually all aspects of the education business, including admissions, financial aid, academics, career services, and management of multi-campus operations. I’ve held senior level management positions at Career Education Corporation, MedVance Institute and the University of Phoenix (Apollo Group) as well as providing consulting services to a multitude of colleges and universities during my tenure with Campus Management Corporation.

My focus has been on campus start ups, regulatory compliance, process improvement, and operational oversight of multiple campus colleges, including international campuses. I recognize the challenges of working in a highly regulated environment that has grown more complex as companies have expanded operations, either organically or through acquisition, to include multiple regulatory bodies and governing oversight entities.

I hold a B.S. degree in Business from Arizona State University and an M.A. degree in Organizational Management from the University of Phoenix. I have completed the Apollo Group's Executive Development Program and the Career College Association's (now APSCU) Leadership Institute.

Activity

Brandon - some of the new disclosure requirements are not effective until July 1st of this year. It's good to see schools making efforts toward the increased disclosure requirements to be in compliance by the deadline.
Debra - thanks for your response. I am glad to see schools implementing the necessary modifications to comply with the regulatory changes.
Mary Ann - I'm happy to see DNC records noted in the data base for all to be aware of as needed.
Karen - it is good to have the information in your student information system to ensure that any employee referencing the record will know that the student is considered "DNC".
Discussion Comment
Thanks for your thorough response, Sean. Your diligence is a good way to make students responsible for gathering the information needed to make sound decisions.
Discussion Comment
This sounds like a good, tactful, approach to such questions.
What about those requests that do not go directly to the school but, the individual is on the national do-not-call directory?
Discussion Comment
Jennifer - I think that sounds like a good, positive way to address such questions.
There is a requirement that a school must have an employee(s) available during normal operating hours to help perople obtain consumer information. Details are in the link to the federal code 668.44 if you want additional information. http://frwebgate.access.gpo.gov/cgi-bin/get-cfr.cgi?TITLE=34&PART=668&SECTION=44&TYPE=TEXT
Discussion Comment
Darlene - It's good to mention the positive outcomes that can result from what may seem to create an initial negative perception on the industry. Thanks for your comment.

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