Mannaging angry students
I had a exsperience with a student who was angry about some questions on a test.I listened,we discussed it and the matter was resolved.Letting the student know you care and are willing to listen,and try to resolve it will often times help.
I totally agree sometimes the fact that they have someone act like they care can make a huge difference in how they act during the class. If I notice any student isn't acting pleasant it's usually something simple they just need to talk about for a few minutes and they are fine once they let it out.
Listening is helpful when dealing with an angry student. I also implement subtle, yet solid, boundaries when dealing with the angry student in order to facilitate a productive resolution. I think setting boundaries is important, especially with students who are very angry or who have strong victim mentalities.
Hi Angela,
Listening is key! We have to realize that as the instructor, we are not always right. Let's listen to what our students have to say.
Patricia Scales
