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using a 3rd party company

When speaking with a person that wants to become a student that has contacted or been contacted by a 3rd party company our school hired, what is the best way to answer their questions when they ask who they just spoke with and why they spoke with them instead of the school directly?

This is a great question to which I also would like to know the answer. I always feel as if my explanation could have been more concise or easily understood.

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